What is Advance Pay?
Advance Pay is a pre-pay plan that lets you pay when you want, in the amounts you want. Instead of receiving a paper bill each… Continue Reading What is Advance Pay?
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Billing & Payments FAQ
Having trouble setting up your credit or debit card?
Please contact your financial institution for help. Other troubleshooting tips: Make sure your device has the minimum compatible requirements. Make sure your device is up-to-date… Continue Reading Having trouble setting up your credit or debit card?
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What security features do mobile device payment options provide?
Samsung Pay — Fingerprint, PIN or iris Apple Pay — FaceID or fingerprint Google Wallet — Fingerprint, PIN, pattern or password
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Is your bank compatible with mobile device payments?
Learn more by visiting the appropriate support sites here: https://www.samsung.com/us/samsung-pay/compatible-cards/#bank https://support.apple.com/en-us/HT204916 https://pay.google.com/about/banks/
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What mobile device payment services will work?
Samsung Pay Apple Pay Google Wallet
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Who can use the mobile device payment option?
Any walk-in members in our York of Fort Mill office locations who have a compatible device.
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How do I make payments?
Set up a payment profile through our free YEC Mobile App and then pay by: Texting: Text JOIN to 352667, then follow the instructions to… Continue Reading How do I make payments?
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What if my Advance Pay account runs low?
You can set up notifications by e‑mail or text to notify you of a low balance, allowing time to buy power. If you do not… Continue Reading What if my Advance Pay account runs low?
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What payment options are available to me?
You may select one of the following options to make your monthly electric bill payment: Pay directly at our main office in York or at… Continue Reading What payment options are available to me?
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What is Levelized Billing and how do I sign up?
Each monthly bill is the rolling average of your electric usage for the most recent 12 months. In order to have your account placed on… Continue Reading What is Levelized Billing and how do I sign up?
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What is third party notification?
This free service allows you to select a designated person that we can contact when your account goes past due. A person may request to… Continue Reading What is third party notification?
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What is e‑bill notification?
By signing up for e‑billing, you will no longer receive a paper bill. You will have your bill sent to your email address so you… Continue Reading What is e‑bill notification?
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