Billing & Payments FAQ

Over 50,000 retail­ers par­tic­i­pate in the net­work includ­ing Wal­mart, Dol­lar Gen­er­al, CVS, Wal­greens, Speed­way, 7‑Eleven, and Fam­i­ly Dol­lar. Use this inter­ac­tive map to find retail­ers… Con­tin­ue Read­ing What retail­ers par­tic­i­pate in the Check­Out net­work?

The accep­tance method is spec­i­fied on the map of Check­Out retail­ers. The cur­rent retail­ers par­tic­i­pat­ing in the pro­gram accept both paper and dig­i­tal, but it… Con­tin­ue Read­ing Do some retail loca­tions only accept a printed/physical bar­code and oth­ers accept dig­i­tal as well as print­ed?

At the time of the trans­ac­tion, the retail­er can can­cel a pay­ment pri­or to a receipt being gen­er­at­ed. If a mem­ber requires a refund after… Con­tin­ue Read­ing Can a Check­Out Pay­ment be refund­ed?

No. The retail­er does not have access to the bal­ance infor­ma­tion. The mem­ber is required to tell the cashier at the retail­er how much they… Con­tin­ue Read­ing Will the retail­er be able to tell the YEC mem­bers how much they own?

No. While the mem­ber has the abil­i­ty to make mul­ti­ple pay­ments across mem­ber account num­bers, they must have down­loaded or print­ed the bar­code for each… Con­tin­ue Read­ing Can a mem­ber make a pay­ment on dif­fer­ent member’s account with the same bar­code?

Yes. All mem­bers will have their unique bar­code print­ed on the back of their billing state­ment.

A fee of $1.50 per trans­ac­tion is charged to the mem­ber at the retail loca­tion when a pay­ment is ini­ti­at­ed.

Pay­ments made at par­tic­i­pat­ing retail­ers are applied in real time to the account bal­ance.

First, the YEC mem­ber obtains their unique bar­code. The mem­ber can vis­it any par­tic­i­pat­ing local retail­er to pay their bill. The cashier at the retail­er… Con­tin­ue Read­ing How does the Check­Out appli­ca­tion work?

Check­Out is a con­ve­nient, new cash-based pay­ment appli­ca­tion allow­ing util­i­ty con­sumers to pay their bill with your util­i­ty using a Check­Out bar­code and cash at… Con­tin­ue Read­ing What is the Check­Out appli­ca­tion?