FAQ

New per­ma­nent res­i­den­tial ser­vices, includ­ing mobile homes, are not charged for sec­ondary under­ground ser­vice. Under­ground ser­vice can be installed upon request for barns, wells, shops, stor­age build­ings, and oth­er non-per­­ma­­nent res­i­dences, but a charge will be incurred by the mem­ber. This charge is deter­mined by YEC’s engi­neer­ing depart­ment. Chang­ing exist­ing over­head ser­vice to under­ground will incur a high­er charge. Under­ground ser­vice lines are more expen­sive to install than over­head ser­vices, but do not require as much main­te­nance.

Mem­bers of YEC are required to pay a one-time, non-refund­able mem­ber­ship fee of $5 and a ser­vice fee of $25. A secu­ri­ty deposit of $295 may be required, depend­ing on the appli­can­t’s cred­it his­to­ry, for res­i­den­tial ser­vice.

Res­i­den­tial Accounts – If no cred­it his­to­ry with YEC exists, the coop­er­a­tive will charge the $295 deposit. How­ev­er, there is a way to waive the deposit for res­i­den­tial ser­vice. YEC ver­i­fies the iden­ti­ty of new mem­bers through Online Util­i­ty Exchange; this process also gen­er­ates a cred­it check. If the iden­ti­ty check meets YEC stan­dards, then the deposit may be waived.

Com­mer­cial Accounts – Deposits must be paid on com­mer­cial accounts. Cred­it checks are not accept­ed for com­mer­cial accounts. Con­trac­tors build­ing sev­er­al homes are allowed to have one deposit for sev­er­al accounts, pro­vid­ed these accounts are kept cur­rent.

Res­i­den­tial Accounts – Res­i­den­tial deposits are refund­ed, if an excel­lent pay­ment his­to­ry (as defined by YEC) is main­tained, for 12 con­sec­u­tive months. The deposit is auto­mat­i­cal­ly cred­it­ed to the bill when the mem­ber meets the above-men­­tioned qual­i­fi­ca­tions, or it is applied towards the final bill. If there is any remain­ing deposit owed to the mem­ber, a check will be mailed; there­fore, it is impor­tant for YEC to have your for­ward­ing address.

Com­mer­cial Accounts – The deposit is applied to the final bill.

It depends on the cir­cum­stance; there­fore, YEC does not promise con­struc­tion com­ple­tion dates. If line con­struc­tion is nec­es­sary, YEC requires a min­i­mum notice of 10 work­ing days. In order to begin ser­vice the fol­low­ing is required: coun­ty per­mit, ser­vice order request, meter base installed, signed under­ground form, and mem­ber appli­ca­tion. Fail­ure to pro­vide these doc­u­ments may delay the process. Con­nec­tion for ser­vices, oth­er than tem­po­raries and agri­cul­tur­al uses, must have pow­er autho­riza­tion before YEC can set the meter. Oth­er fac­tors to con­sid­er when request­ing ser­vice:

• Weath­er can cause delays in the con­struc­tion process.
• Ser­vices in sub­di­vi­sions do not take as long to con­nect because the pri­ma­ry ser­vice is already installed.
• A new home, that has­n’t had pow­er before, may need to have right of way obtained or cleared. Also, poles may need to be set in order to get ser­vice to the home.