FAQ

c Expand All C Col­lapse All

Billing & Payments FAQ

a

Having trouble setting up your credit or debit card?

Please con­tact your finan­cial insti­tu­tion for help. Oth­er trou­bleshoot­ing tips:
  • Make sure your device has the min­i­mum com­pat­i­ble require­ments.
  • Make sure your device is up-to-date with the lat­est sys­tem upgrades.
Do you have authen­ti­ca­tion set up on your device?
  • Authen­ti­ca­tion must be enabled to use mobile device pay­ments.
Cat­e­gories: Billing & Pay­ments FAQ, Mobile Device Pay­ments FAQ

Mobile Device Payments FAQ

a

Who can use the mobile device payment option?

Any walk-in mem­bers in our York of Fort Mill office loca­tions who have a com­pat­i­ble device.

Cat­e­go­ry: Mobile Device Pay­ments FAQ
a

Having trouble setting up your credit or debit card?

Please con­tact your finan­cial insti­tu­tion for help.

Oth­er trou­bleshoot­ing tips:

  • Make sure your device has the min­i­mum com­pat­i­ble require­ments.
  • Make sure your device is up-to-date with the lat­est sys­tem upgrades.

Do you have authen­ti­ca­tion set up on your device?

  • Authen­ti­ca­tion must be enabled to use mobile device pay­ments.
Cat­e­gories: Billing & Pay­ments FAQ, Mobile Device Pay­ments FAQ
a

What security features do mobile device payment options provide?

  • Sam­sung Pay — Fin­ger­print, PIN or iris
  • Apple Pay — FaceID or fin­ger­print
  • Google Wal­let — Fin­ger­print, PIN, pat­tern or pass­word
  •  
Cat­e­go­ry: Mobile Device Pay­ments FAQ
a

Is your bank compatible with mobile device payments?

Learn more by vis­it­ing the appro­pri­ate sup­port sites here:

Cat­e­go­ry: Mobile Device Pay­ments FAQ
a

What mobile device payment services will work?

  • Sam­sung Pay
  • Apple Pay
  • Google Wal­let
Cat­e­go­ry: Mobile Device Pay­ments FAQ
a

How do I make payments?

Set up a pay­ment profile through our free YEC Mobile App and then pay by:

Tex­ting: Text JOIN to 352667, then fol­low the instruc­tions to pay.

YEC App: Pay through our free YEC Mobile App.

Online: At yorkelectric.net.

By phone: Call (866) 374‑1234.

Cat­e­go­ry: Mobile Device Pay­ments FAQ

Start typing and press enter to search