FAQ

YEC has been using AMR, auto­mat­ed meter read­ing, for many years. AMR allows elec­tric sys­tems to read meters from a remote loca­tion. AMI goes a step beyond remote meter read­ing because it allows two-way com­mu­ni­ca­tion between the meter and the elec­tric sys­tem.

No. York Elec­tric requires mem­bers to pro­vide and main­tain rea­son­able access to the elec­tric meter. This allows mem­bers or co-op per­son­nel to either read or main­tain the meter if nec­es­sary.

No. The AMI com­put­er soft­ware is specif­i­cal­ly writ­ten for York Elec­tric. The sub­sta­tion’s com­mu­ni­ca­tions equip­ment is set up by the meter mod­el and ser­i­al num­ber. Each meter is added to the sys­tem by its ser­i­al num­ber and sub­sta­tion loca­tion. All oth­er infor­ma­tion and data is stored in the meter itself and is secured and sealed.

Noth­ing. YEC still needs access to your prop­er­ty for rou­tine main­te­nance or emer­gency repairs.

Con­tact a Mem­ber Ser­vices Rep­re­sen­ta­tive at York Elec­tric by call­ing 803–684‑4248 right away to dis­cuss any billing con­cerns. The AMI meters have been test­ed and con­form to all applic­a­ble stan­dards and reg­u­la­tions.

• Improves out­age noti­fi­ca­tion and man­age­ment process.
• Pro­vides addi­tion­al meter­ing data to bet­ter assist mem­bers with billing and ser­vice ques­tions.
• Gives York Elec­tric the capa­bil­i­ty to pro­vide mem­bers with valu­able usage infor­ma­tion such as con­sump­tion pat­terns, out­age and blink count his­to­ry, and volt­age infor­ma­tion.
• Improves meter read­ing accu­ra­cy and pro­vides con­sis­tent billing peri­ods. With an AMI sys­tem, meters can be auto­mat­i­cal­ly set to read on the same day of each month.
• Reduces loss­es by iden­ti­fy­ing pow­er theft and oth­er prob­lems.

The AMI sys­tem offered numer­ous mem­ber ben­e­fits in a vari­ety of areas and helped us pre­pare for the elec­tric pow­er industry’s fast-paced tech­no­log­i­cal advance­ment.

The meters receive and store the kilo­­watt-hour and demand con­sump­tion, then trans­mits this and oth­er data over the pow­er lines to equip­ment locat­ed in one of York Elec­tric’s sub­sta­tions. From the sub­sta­tion, the infor­ma­tion is sent to a com­put­er at our head­quar­ters.

It records kWh read­ings, the num­ber of times loss of pow­er has occurred, reverse pow­er flow caused by meter tam­per­ing, and peak usage. It will also record the date and time of pow­er out­ages.

Yes, and that’s good news for all York Elec­tric’s mem­bers since meter tam­per­ing costs thou­sands of dol­lars in rev­enue each year.

No. The AMI meters oper­ate on a polling basis (active sam­pling of exter­nal devices’ sta­tus by an elec­tron­ic pro­gram) and do not imme­di­ate­ly noti­fy the co-op when an out­age occurs. When you have an out­age or emer­gency sit­u­a­tion, you are encour­aged to call us. The AMI meter will help us ver­i­fy the prob­lem. Call 1–866–374‑1234 to report an out­age.

York Elec­tric began installing AMI meters in Jan­u­ary 2011 and fin­ished this project in ear­ly 2015.