FAQ

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General FAQ

York Elec­tric’s Trade a Tree Pro­gram helps mem­bers replace trees that must be removed by the co-op to ensure ser­vice reli­a­bil­i­ty. York Elec­tric’s employ­ees involved in the co-op’s right-of-way main­te­nance effort will vis­it mem­bers’ homes to deter­mine if trees near co-op lines need to be removed. If so, they may issue a coupon. The mem­ber will redeem the coupon at one of the par­tic­i­pat­ing nurs­eries: Lee’s Nurs­ery and Pen­land Tree Farm. For more infor­ma­tion about this pro­gram, call (803) 684‑4248 and speak to one of our mem­ber ser­vice rep­re­sen­ta­tives.
Cat­e­go­ry: Gen­er­al FAQ

Imme­di­ate­ly call York Elec­tric’s mem­ber ser­vices depart­ment at (803) 684‑4248. We will send some­one out to eval­u­ate the sit­u­a­tion. Nev­er try to trim trees near pow­er lines!

Cat­e­go­ry: Gen­er­al FAQ

Yes. Over­head lines can be changed to under­ground for a fee at the request of the mem­ber. In order to deter­mine how much it will cost, one of our engi­neers will need to come to your prop­er­ty to eval­u­ate the sit­u­a­tion. Please con­tact our mem­ber ser­vices depart­ment at (803) 684‑4248 to sched­ule an appoint­ment.

Cat­e­go­ry: Gen­er­al FAQ

The WPCA is used to “adjust” the amount charged to mem­bers when the price of fuels to gen­er­ate elec­tric­i­ty spike and fall over time. Fuel cost adjust­ments can be addi­tions or sub­trac­tions depend­ing upon how much York Elec­tric’s whole­sale pow­er provider had to pay for gen­er­a­tion fuels. It is not a fee to pay for fuel for York Elec­tric’s vehi­cles.

Cat­e­go­ry: Gen­er­al FAQ

A dual-fuel heat pump is an elec­tric heat pump and a gas fur­nace all in one. In South Car­oli­na, where tem­per­a­tures are typ­i­cal­ly above freez­ing, a heat pump is the most effi­cient way to heat your home. In those few instances when the tem­per­a­ture drops below freez­ing, a gas fur­nace pro­vides heat more eco­nom­i­cal­ly. By com­bin­ing the two, you can have the ben­e­fits of both sys­tems.

A$700 rebate for the first sys­tem and $200 for each addi­tion­al sys­tem are avail­able for instal­la­tion of dual-fuel heat pumps. Rebates are sub­ject to approval and the incen­tive is for the prop­er­ty own­er only. For more infor­ma­tion, please con­tact our mem­ber ser­vices depart­ment at (803) 684‑4248.

Cat­e­go­ry: Gen­er­al FAQ

If you notice that an out­door secu­ri­ty light installed by York Elec­tric appears to be out or func­tion­ing improp­er­ly, please noti­fy us imme­di­ate­ly by using our online Secu­ri­ty Light Out­age report form or by call­ing our mem­ber ser­vices depart­ment at (803)684‑4248.

Cat­e­go­ry: Gen­er­al FAQ

York Elec­tric Coop­er­a­tive awards ten $1,000 schol­ar­ships to high school seniors each May. You do have to be a mem­ber of YEC to com­pete for this schol­ar­ship. Stu­dents must have aver­age or above-aver­age grades and sub­mit an essay. The down­load­able appli­ca­tion is avail­able here. Appli­ca­tions can also be picked up at high school guid­ance offices.

Cat­e­go­ry: Gen­er­al FAQ

It’s your pow­er, it’s your Coop­er­a­tive. So, where does your elec­tric­i­ty come from, any­way?

YEC Power Distribution Infographic

 

    1. Pow­er is gen­er­at­ed. Gen­er­a­tion sources vary, but the major­i­ty of the pow­er con­sumed by YEC mem­bers comes from coal and nuclear plants.
    2. A large trans­former increas­es the elec­tric volt­age to trav­el over long dis­tances.
    3. Elec­tric­i­ty is sent to demand areas over trans­mis­sion lines. The trans­mis­sion lines serv­ing YEC are either 100,000 volts or 44,000 volts.
    4. Trans­mis­sion lines enter sub­sta­tions so that the volt­age can be decreased and safe­ly dis­trib­uted to YEC mem­bers. YEC main­tains 27 sub­sta­tions to serve mem­bers in 4 coun­ties.
    5. YEC is a dis­tri­b­u­tion coop­er­a­tive, dis­trib­ut­ing elec­tric­i­ty at 7,200 volts to more than 57,000 mem­bers on over 4,000 miles of ener­gized line.
    6. Elec­tri­cal volt­age is stepped down again by anoth­er trans­former so that it can be used to pow­er elec­tri­cal devices in your home. The stan­dard volt­age is 240.
    7. As you con­sume elec­tric­i­ty, YEC mea­sures the amount of ener­gy you use from a meter mount­ed out­side your home. The more you con­serve ener­gy, the more mon­ey you save on your pow­er bill.
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Cat­e­go­ry: Gen­er­al FAQ