FAQ

Check­Out is a con­ve­nient, new cash-based pay­ment appli­ca­tion allow­ing util­i­ty con­sumers to pay their bill with your util­i­ty using a Check­Out bar­code and cash at over 50,000 retail loca­tions across the coun­try.

First, the YEC mem­ber obtains their unique bar­code. The mem­ber can vis­it any par­tic­i­pat­ing local retail­er to pay their bill. The cashier at the retail­er scans the mem­ber’s bar­code and accepts their pay­ment. The mem­ber’s pay­ment is post­ed in real-time to his or her account.

Pay­ments made at par­tic­i­pat­ing retail­ers are applied in real time to the account bal­ance.

A fee of $1.50 per trans­ac­tion is charged to the mem­ber at the retail loca­tion when a pay­ment is ini­ti­at­ed.

Yes. All mem­bers will have their unique bar­code print­ed on the back of their billing state­ment.

No. While the mem­ber has the abil­i­ty to make mul­ti­ple pay­ments across mem­ber account num­bers, they must have down­loaded or print­ed the bar­code for each of the indi­vid­ual accounts they wish to pay.

No. The retail­er does not have access to the bal­ance infor­ma­tion. The mem­ber is required to tell the cashier at the retail­er how much they want to pay.

At the time of the trans­ac­tion, the retail­er can can­cel a pay­ment pri­or to a receipt being gen­er­at­ed. If a mem­ber requires a refund after the pay­ment has been made, he or she will need to con­tact York Elec­tric Coop­er­a­tive.

The accep­tance method is spec­i­fied on the map of Check­Out retail­ers. The cur­rent retail­ers par­tic­i­pat­ing in the pro­gram accept both paper and dig­i­tal, but it is pos­si­ble for an indi­vid­ual retail­er or even a new retail­er to have lega­cy scan­ning equip­ment that can only accept print­ed bar­codes. In this case, mem­bers would need to pro­vide a print­ed copy.

Over 50,000 retail­ers par­tic­i­pate in the net­work includ­ing Wal­mart, Dol­lar Gen­er­al, CVS, Wal­greens, Speed­way, 7‑Eleven, and Fam­i­ly Dol­lar. Use this inter­ac­tive map to find retail­ers in your area.