• Annual Meeting: Prize Winners & Election Results
    Join us virtually for our 2025 Annual Meeting, where we will share the election results, provide updates about the cooperative, and announce the prize drawing results.Watch the Annual Meeting Video Now
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PowerTouch

To access PowerTouch, call 1–866-374‑1234

A person holding a phone in a dimly lit space. Text promotes PowerTouch services for billing and outages, including a contact number.

Now you can pay your elec­tric bill at your con­ve­nience, 24 hours a day, 7 days a week.

With Pow­er­Touch, you can also:

  • Check your account infor­ma­tion, includ­ing cur­rent bal­ance, amount due, and recent pay­ments.
  • Pay your bill by e‑check, cred­it or deb­it card. Mas­ter­Card and Visa are accept­ed.
  • Update your tele­phone num­ber.
  • Report an out­age (or text OUTAGE to 352667)*
  • Obtain YEC infor­ma­tion includ­ing office hours, loca­tions, ener­gy tips, pro­grams and ser­vices.
  • Con­nect to a live per­son.
  • Receive infor­ma­tion by phone, such as cour­tesy reminder calls and out­age noti­fi­ca­tions.

*To use Pow­er­Touch, you need your YEC account num­ber. Please note that your cell phone num­ber must be saved under the mobile field in your mem­ber pro­file for YEC to asso­ciate your cell phone num­ber with your account through tex­ting.

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Billing & Payments FAQ

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Having trouble setting up your credit or debit card?

Please con­tact your finan­cial insti­tu­tion for help. Oth­er trou­bleshoot­ing tips:
  • Make sure your device has the min­i­mum com­pat­i­ble require­ments.
  • Make sure your device is up-to-date with the lat­est sys­tem upgrades.
Do you have authen­ti­ca­tion set up on your device?
  • Authen­ti­ca­tion must be enabled to use mobile device pay­ments.
Cat­e­gories: Billing & Pay­ments FAQ, Mobile Device Pay­ments FAQ

 

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