Mobile
YEC’s app is ready for your mobile lifestyle
You can quickly download our mobile app – and access your account digitally from anywhere at any time – by searching for “York Electric” in your phone’s app store, click the Apple Store or Google Play button, or scan the appropriate QR code below.
Download the Co-op Connections® Card app for free!
Now you can have a virtual card (front and back) with vital prescription discount info on your phone, use your phone's GPS feature to find businesses that accept the card if any are nearby. and identify your favorite discount deals and save them in "My Deals" for easy access.
York Electric App Features
YEC is looking out for you – even when you are on the go. Our Mobile App is designed to give you fast, secure account access so you can easily manage your electric service no matter where you are. You can view your balance, pay your bill, report an outage, track your usage, schedule alerts, and reminders, and stay connected with us via social media. Nearly everything you can do from our "Member Services Portal" can now be handled instantly from your smart device.
REPORT & VIEW OUTAGES
Power out? Report your outage in the app. Log in and select "Report Outage" under the left drop-down menu. You can also check repair progress and affected areas with our interactive outage map.
SEE BILLING & PAYMENT HISTORY
Get a summary of your bills and PDFs of your available bills. The Payment History icon connects you to a list of payments by month, including the date and amount of each payment.
GET GENERAL INFORMATION
From the login screen, you can view office and payment locations along with phone numbers, addresses, and office hours. Plus, get one-touch access to general information without logging in.
GET ACCOUNT INFORMATION
Get a concise summary of each of your bills and link to PDFs of your available bills. If the PDF of your bill is not available, you'll see a nice message letting you know to check back later.
PAY YOUR BILL
Once you've logged in and selected an account, select the Payment icon to initiate a payment for that account or, for members handling multiple accounts, make more than one payment.
Mobile Web App FAQ
Our mobile apps are supported on the following platforms:
[icon name=”android” class=”” unprefixed_class=””] Android 2.3.3 and up
[icon name=”apple” class=”” unprefixed_class=””] iOS iOS 7.0 or later
Yes! All critical information is encrypted in every transaction run through the Apps, and no personal information is stored on your mobile device. However, mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.
Our Mobile App is designed to give you fast, secure account access so you can easily manage your electric service no matter where you are. You can view your balance, pay your bill, report an outage, track your usage, modify and maintain your alerts and reminders, and stay connected with us via Facebook, email, or phone.
Once the app is installed, you can search a map for the nearest office location and receive push notifications regarding your electric service all on your smart devices.
Simply look for our name in the App Store or in Google Play.
Our Mobile Apps are supported on the following platforms:
- iOS (iPhone, iPod touch, and/or iPad)
- Android
Yes. Once you’ve logged in, you’ll be directed to a list of all of your accounts. To see the details for a specific account, simply select that account and the details will display above the list of accounts.
If you only have one account, the details for that account will show up as soon as you log in.
Yes. From the list of accounts, either select the option to pay all accounts, or select specific accounts for your payment. You can also make a payment to a single account by selecting the payment option when that specific account’s details are displayed.
The information you see in the Mobile App is shown in real-time, so it’s always accurate. However, if you keep your Mobile App open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current.
Our App will display PDF versions of your available bills using the PDF reader you have on your smart device. We support and recommend the Adobe PDF reader for the best results on Android devices. On Android devices, if you do not have the Adobe PDF reader already installed, our App will prompt you to install it from the Android Market to ensure you are able to display and view your PDF bills correctly.
The first time you launch the App after installing it on your mobile device, you’ll be asked whether or not you want to enable push notifications for our App on your device. Select OK to enable push notifications. Next, be sure to select each individual account and enable the “Notify” option for every account you want to receive push notifications on this specific device.
If you have our App installed on multiple devices, don’t forget to enable push notifications for your accounts on each device, as the push notification settings for each account are device-specific.
You do not have to log in to view addresses or maps to our office locations or even to get our contact information. Simply open the App and use the “Locations” link at the bottom of the login screen.
Mobile Device Payments FAQ
Please contact your financial institution for help.
Other troubleshooting tips:
- Make sure your device has the minimum compatible requirements.
- Make sure your device is up-to-date with the latest system upgrades.
Do you have authentication set up on your device?
- Authentication must be enabled to use mobile device payments.
- Samsung Pay – Fingerprint, PIN or iris
- Apple Pay – FaceID or fingerprint
- Google Wallet – Fingerprint, PIN, pattern or password
Any walk-in members in our York of Fort Mill office locations who have a compatible device.
Set up a payment profile through our free YEC Mobile App and then pay by:
Texting: Text JOIN to 352667, then follow the instructions to pay.
YEC App: Pay through our free YEC Mobile App.
Online: At yorkelectric.net.
By phone: Call (866) 374-1234.