Mobile

YEC’s app is ready for your mobile lifestyle

You can quick­ly down­load our mobile app – and access your account dig­i­tal­ly from any­where at any time – by search­ing for “York Elec­tric” in your phone’s app store, click the Apple Store or Google Play but­ton, or scan the appro­pri­ate QR code below.

Get the Optiwatt application at the Apple App Store
Get YEC's mobile app at the Google Play site

Download the Co-op Connections® Card app for free!

Now you can have a vir­tu­al card (front and back) with vital pre­scrip­tion dis­count info on your phone, use your phone’s GPS fea­ture to find busi­ness­es that accept the card if any are near­by. and iden­ti­fy your favorite dis­count deals and save them in “My Deals” for easy access.

Get the Optiwatt application at the Apple App Store
Get YEC's mobile app at the Google Play site

York Electric App Features

YEC is look­ing out for you – even when you are on the go. Our Mobile App is designed to give you fast, secure account access so you can eas­i­ly man­age your elec­tric ser­vice no mat­ter where you are. You can view your bal­ance, pay your bill, report an out­age, track your usage, sched­ule alerts, and reminders, and stay con­nect­ed with us via social media. Near­ly every­thing you can do from our “Mem­ber Ser­vices Por­tal” can now be han­dled instant­ly from your smart device.

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REPORT & VIEW OUTAGES

Pow­er out? Report your out­age in the app. Log in and select “Report Out­age” under the left drop-down menu. You can also check repair progress and affect­ed areas with our inter­ac­tive out­age map.

SEE BILLING & PAYMENT HISTORY

Get a sum­ma­ry of your bills and PDFs of your avail­able bills. The Pay­ment His­to­ry icon con­nects you to a list of pay­ments by month, includ­ing the date and amount of each pay­ment.

GET GENERAL INFORMATION

From the login screen, you can view office and pay­ment loca­tions along with phone num­bers, address­es, and office hours. Plus, get one-touch access to gen­er­al infor­ma­tion with­out log­ging in.

GET ACCOUNT INFORMATION

Get a con­cise sum­ma­ry of each of your bills and link to PDFs of your avail­able bills. If the PDF of your bill is not avail­able, you’ll see a nice mes­sage let­ting you know to check back lat­er.

PAY YOUR BILL

Once you’ve logged in and select­ed an account, select the Pay­ment icon to ini­ti­ate a pay­ment for that account or, for mem­bers han­dling mul­ti­ple accounts, make more than one pay­ment.

FOLLOW US ON SOCIAL MEDIA

Join us for up-to-date news and infor­ma­tion on Insta­gram and Face­book. From the Face­book login screen, you can con­nect direct­ly to our Face­book page for up-to-date infor­ma­tion about us!

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Mobile Web App FAQ

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Is the Mobile App secure?

Yes! All crit­i­cal infor­ma­tion is encrypt­ed in every trans­ac­tion run through the Apps, and no per­son­al infor­ma­tion is stored on your mobile device. How­ev­er, mobile devices do offer you the abil­i­ty to store your login infor­ma­tion for apps installed on the device. If you choose to store your login infor­ma­tion, any per­son who has access to your mobile device can access your account.
Cat­e­go­ry: Mobile Web App FAQ
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Do I have to buy the Mobile App?

No. Our Mobile App is com­plete­ly free to down­load and install.

Cat­e­go­ry: Mobile Web App FAQ
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Can I make a payment on multiple accounts?

Yes. From the list of accounts, either select the option to pay all accounts, or select spe­cif­ic accounts for your pay­ment. You can also make a pay­ment to a sin­gle account by select­ing the pay­ment option when that spe­cif­ic accoun­t’s details are dis­played.

Cat­e­go­ry: Mobile Web App FAQ
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How current is the account information I see in the Mobile App?

The infor­ma­tion you see in the Mobile App is shown in real-time, so it’s always accu­rate. How­ev­er, if you keep your Mobile App open for an extend­ed peri­od of time, you should refresh the page by select­ing a new option in order to ensure the infor­ma­tion is still cur­rent.

Cat­e­go­ry: Mobile Web App FAQ
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How do I view my bill through the Mobile App?

Our App will dis­play PDF ver­sions of your avail­able bills using the PDF read­er you have on your smart device. We sup­port and rec­om­mend the Adobe PDF read­er for the best results on Android devices. On Android devices, if you do not have the Adobe PDF read­er already installed, our App will prompt you to install it from the Android Mar­ket to ensure you are able to dis­play and view your PDF bills cor­rect­ly.

Cat­e­go­ry: Mobile Web App FAQ
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How do I find your offices and payment locations? Do I have to log in first?

You do not have to log in to view address­es or maps to our office loca­tions or even to get our con­tact infor­ma­tion. Sim­ply open the App and use the “Loca­tions” link at the bot­tom of the login screen.

Cat­e­go­ry: Mobile Web App FAQ
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What is the difference between the Mobile Apps and a Mobile Web App?

Our Mobile Apps are native Apps that can be down­loaded and installed on your com­pat­i­ble mobile device, while a Mobile Web App is a web por­tal that runs direct­ly in the mobile brows­er on your smart phone or oth­er mobile device. The native Apps give you secure access to main­tain your account infor­ma­tion, to view your bills and your pay­ment his­to­ry, to man­age your alerts and reminders, and to make pay­ments on one or more accounts direct­ly from your mobile device.

The native Apps also allow you to reg­is­ter your accounts to receive push noti­fi­ca­tions for account mile­stones, such as an approach­ing or a missed due date. Push noti­fi­ca­tions are not avail­able through a Mobile Web App.

Cat­e­go­ry: Mobile Web App FAQ
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Is my phone supported?

Our mobile apps are sup­port­ed on the fol­low­ing plat­forms:

Android 2.3.3 and up

iOS iOS 7.0 or lat­er

Cat­e­go­ry: Mobile Web App FAQ
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I have multiple accounts. Can I see them all in the Mobile App?

Yes. Once you’ve logged in, you’ll be direct­ed to a list of all of your accounts. To see the details for a spe­cif­ic account, sim­ply select that account and the details will dis­play above the list of accounts.

If you only have one account, the details for that account will show up as soon as you log in.

Cat­e­go­ry: Mobile Web App FAQ
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How do I sign up for push notifications? What if I want to receive push notifications for multiple accounts?

The first time you launch the App after installing it on your mobile device, you’ll be asked whether or not you want to enable push noti­fi­ca­tions for our App on your device. Select OK to enable push noti­fi­ca­tions. Next, be sure to select each indi­vid­ual account and enable the “Noti­fy” option for every account you want to receive push noti­fi­ca­tions on this spe­cif­ic device.

If you have our App installed on mul­ti­ple devices, don’t for­get to enable push noti­fi­ca­tions for your accounts on each device, as the push noti­fi­ca­tion set­tings for each account are device-spe­­cif­ic.

Cat­e­go­ry: Mobile Web App FAQ
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What features does the Mobile App have?

Our Mobile App is designed to give you fast, secure account access so you can eas­i­ly man­age your elec­tric ser­vice no mat­ter where you are. You can view your bal­ance, pay your bill, report an out­age, track your usage, mod­i­fy and main­tain your alerts and reminders, and stay con­nect­ed with us via Face­book, email, or phone.

Once the app is installed, you can search a map for the near­est office loca­tion and receive push noti­fi­ca­tions regard­ing your elec­tric ser­vice all on your smart devices.

Cat­e­go­ry: Mobile Web App FAQ
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How do I get the Mobile App for my phone?

Sim­ply look for our name in the App Store or in Google Play.

Our Mobile Apps are sup­port­ed on the fol­low­ing plat­forms:

  • iOS (iPhone, iPod touch, and/or iPad)
  • Android
Cat­e­go­ry: Mobile Web App FAQ

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Mobile Device Payments FAQ

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Who can use the mobile device payment option?

Any walk-in mem­bers in our York of Fort Mill office loca­tions who have a com­pat­i­ble device.

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Having trouble setting up your credit or debit card?

Please con­tact your finan­cial insti­tu­tion for help.

Oth­er trou­bleshoot­ing tips:

  • Make sure your device has the min­i­mum com­pat­i­ble require­ments.
  • Make sure your device is up-to-date with the lat­est sys­tem upgrades.

Do you have authen­ti­ca­tion set up on your device?

  • Authen­ti­ca­tion must be enabled to use mobile device pay­ments.
Cat­e­gories: Billing & Pay­ments FAQ, Mobile Device Pay­ments FAQ
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What security features do mobile device payment options provide?

  • Sam­sung Pay — Fin­ger­print, PIN or iris
  • Apple Pay — FaceID or fin­ger­print
  • Google Wal­let — Fin­ger­print, PIN, pat­tern or pass­word
  •  
Cat­e­go­ry: Mobile Device Pay­ments FAQ
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Is your bank compatible with mobile device payments?

Learn more by vis­it­ing the appro­pri­ate sup­port sites here:

Cat­e­go­ry: Mobile Device Pay­ments FAQ
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What mobile device payment services will work?

  • Sam­sung Pay
  • Apple Pay
  • Google Wal­let
Cat­e­go­ry: Mobile Device Pay­ments FAQ
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How do I make payments?

Set up a pay­ment profile through our free YEC Mobile App and then pay by:

Tex­ting: Text JOIN to 352667, then fol­low the instruc­tions to pay.

YEC App: Pay through our free YEC Mobile App.

Online: At yorkelectric.net.

By phone: Call (866) 374‑1234.

Cat­e­go­ry: Mobile Device Pay­ments FAQ

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