We encourage members to use 1-866-374-1234 whenever they have an outage, but especially during widespread outages. This automated system can take many more calls than our employees. An outage notification with all the pertinent member and electric distribution system data needed to restore your power is recorded within seconds in our operations center. It is extremely important for YEC to have your up-to-date telephone number – the one associated with your co-op account. Having your correct phone number will allow YEC to dispatch crews as quickly as possible.
Why is an automated outage line faster than talking to a live person?
Category:
Power Restoration FAQ