When I report an outage, why is it important for my correct phone number to be on file?

YEC uses an automatic phone answering system to handle power outage reports. If your correct phone number is on file with our office, your phone call can be handled more efficiently. Having the correct contact information also allows us to make any follow-up calls to you about electric service problems. If your phone number has changed since you signed up for your electric service, please contact our member services department at 803-684-4248.