What should I do after I report my outage in a major storm?

In a major storm, assume you may be without power for some time. Turn off electric appliances (like an iron or stove) so you won’t create a safety hazard when the power is turned back on. Remember to include air-conditioning among appliances you turn off. Never report hazardous situations by e-mail. Always call the office at 1-866-374-1234 so we can respond immediately!