FAQs

It probably is because before service may be restored to you and your neighbors, work must be completed at another location. Restoring power to homes […]

There could be several reasons: Fuses or circuit breakers in your home could have tripped; trees could have fallen on your service; the transformer that

Once damage to major lines has been repaired, YEC will work on lines serving individuals. At that time, we will determine if an electrician should

You could have a tripped circuit breaker or blown fuse in your home’s electric panel, resulting in partial service. If so, reset the breaker. You

You can’t! Consider all cables and wires energized, whether electrical, cable television or telephone. After a storm any wire can be energized if it falls

Start by learning about generator safety with our handy instructions. Connecting a portable or recreational vehicle (RV) generator to home wiring can cause safety problems.

One of our top priorities will be to remove trees and debris that have damaged electrical equipment and are preventing service restoration. Members should not

Once your service is restored every effort will be made to keep it on. Keep in mind, however, that as we repair other parts of

No. Since YEC has no control over damage done to facilities during storms or other natural disasters, members at large could not be expected to

No. YEC maintains and operates facilities in a manner calculated to provide safe and reliable service. During abnormal weather, we make every effort to provide

Overhead services are more exposed to ice, high winds and flying debris. Underground facilities are subject to flooding. Damage to an overhead transformer is often

YEC’s service territory includes some 3,500 miles of electrical distribution line in a four-county region. Restoration time, therefore, depends to a large degree on how