Who gets their power restored first?
During times of multiple power outages, YEC concentrates our initial restoration efforts in the areas and on the power lines that restore electricity to the […]
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FAQs
What was the loud noise I heard outside when my power went out?
Many people think that the loud noise they heard was the sound of a transformer exploding, due to lightning or other extreme conditions. This was
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Why does my smoke detector alarm sound when the power goes off and comes back on?
Some smoke alarms are powered by AC (alternating current) and use a battery backup. When these units lose power momentarily they may chirp several times
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My power is out and I’m on life support. What should I do?
You should first refer to your disaster plan and call your home health nurse and physician. You should notify your family and/or friends and call
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What is York Electric’s procedure for restoring power?
Restoring power after widespread outages is a big job that involves more than simply throwing a switch or removing a tree from a line. The
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At what point should I call YEC?
If you experience a power outage and have already checked your main breaker, you should always alert YEC of your location. Please report your power
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Why is an automated outage line faster than talking to a live person?
We encourage members to use 1-866-374-1234 whenever they have an outage, but especially during widespread outages. This automated system can take many more calls than
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Do I need to call more than once to report an outage?
Call any time you have a power outage. We are here to serve you. Once you report the outage, try not to call YEC or
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What should I do after I report my outage in a major storm?
In a major storm, assume you may be without power for some time. Turn off electric appliances (like an iron or stove) so you won’t
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How does YEC provide for members with life sustaining equipment?
If you have medical equipment necessary to sustain life or avoid severe medical complications, it is important to notify YEC and follow the proper steps
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What should I do to prepare for a storm?
Listen to emergency recommendations provided by lead agencies such as local emergency management, civil defense, Red Cross, or police. Follow their recommendations.
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Does YEC ever cut off power in advance because of anticipated damage?
YEC does not de-energize facilities because of anticipated damage such as flooding, ice or high winds. The disconnect devices on electrical equipment remain energized until
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