New permanent residential services, including mobile homes, are not charged for secondary underground service. Underground service can be installed upon request for barns, wells, shops, […]
Can I have my overhead service changed to underground and how much will it cost? Read More »
Operation Round Up is a voluntary contribution on your electric bill which adds a few pennies each month. The most you could ever donate in
Contact local Help agencies. Download the Agency Help list PDF here
What do I do if I need help? Read More »
We make it easy. Sign up by calling our member services department at 803-684-4248, and we’ll simply round your electric bill up to the next
Contributions to Operation Round Up are tax deductible. In January and February, your utility bill will have a summary of the contributions you made to
Are my contributions tax deductible? Read More »
After each quarterly meeting, our website is updated with the current disposition statement. Also, we periodically publish updates about Operation Round Up in South Carolina
How do I find out to whom the funds were distributed? Read More »
Call 1-866-374-1234. York Electric encourages you to call our 24-hour ‘PowerTouch’ outage reporting system so we can quickly locate where the problem is occurring and
What do I do if my power goes out? Read More »
YEC uses an automatic phone answering system to handle power outage reports. If your correct phone number is on file with our office, your phone
When I report an outage, why is it important for my correct phone number to be on file? Read More »
This depends on the amount of damage sustained and current conditions. Field personnel must complete a damage assessment before any reliable estimate can be made.
When will the power be back on? Read More »
Momentary outages occur when a disturbance on the line is detected. These disturbances could be caused by a lightning strike, a squirrel or tree branch
Why do my lights ‘blink’ from time to time? Read More »
Some neighborhoods get electricity from several different circuits, so you may notice your lights are out, but your neighbors have power. In such cases, the
Why is my neighbor’s electricity on but mine is off? Read More »
This may be an incidence of partial power. At this point, members should unplug large/major appliances such as refrigerators, ovens, air conditioners, etc., as this
While my lights are on, they are dim. What is causing this? Read More »