Does this cost money?
Standard text messaging rates will apply.
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FAQs
What services can I access through text?
HELP – provides you with the contact information to our member services team and our website. STOP – opts you out of future messages. BAL
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How do I update my cell phone number?
Log on to our Member Portal to update your account information.
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How do I sign up for text alerts?
First, make sure your cell phone number is populated in the mobile number option on your member profile. All data is pulled from what we
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Is Advance Pay right for me?
Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? If so, Advance Pay might be
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What is Advance Pay?
Advance Pay is a pre-pay plan that lets you pay when you want, in the amounts you want. Instead of receiving a paper bill each
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Who can participate?
Any YEC residential members who have a reliable WiFi internet connection in their home.
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What is the cost of an ecobee thermostat?
An ecobee Smart Thermostat Advanced will be discounted to $90 for YEC members, and an ecobee Smart Thermostat Premium will be discounted to $145 for
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Who will install my thermostat?
Whomever you choose. After the thermostat is installed and we verify the signal, YEC will reimburse you $75 towards your installation cost. You will also
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How do I qualify for cash back?
Members who purchase a smart thermostat will need to participate in at least 60 percent of peak events throughout the year to receive $100 after
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How do I sign up?
It’s easy to get started. Complete and sign the participation agreement (PDF download below) and bring it into our York headquarters or Fort Mill office to
What if I already have a smart thermostat?
If you already have a smart thermostat, please enroll it here.
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