FAQs

If a sit­u­a­tion should occur in which you are unable to pay all or a por­tion of your bill, please noti­fy mem­ber ser­vices at 803–684‑4248… Con­tin­ue Read­ing Are there any options avail­able to me if I need assis­tance pay­ing my bill?

This option allows you to com­bine your accounts that are on the same billing cycle on one bill. This fea­ture is great for accounts with… Con­tin­ue Read­ing What is invoice billing?

By sign­ing up for e‑billing, you will no longer receive a paper bill. You will have your bill sent to your email address so you… Con­tin­ue Read­ing What is e‑bill noti­fi­ca­tion?

This free ser­vice allows you to select a des­ig­nat­ed per­son that we can con­tact when your account goes past due. A per­son may request to… Con­tin­ue Read­ing What is third par­ty noti­fi­ca­tion?

Each month­ly bill is the rolling aver­age of your elec­tric usage for the most recent 12 months. In order to have your account placed on… Con­tin­ue Read­ing What is Lev­elized Billing and how do I sign up?

You may select one of the fol­low­ing options to make your month­ly elec­tric bill pay­ment: Pay direct­ly at our main office in York or at… Con­tin­ue Read­ing What pay­ment options are avail­able to me?