The minimum requirement for ceiling insulation is R-30, but the recommendation is R-38-49. Proper insulation can cut energy costs by as much as half! Also, […]
How much insulation do you need in your ceiling to get effective insulation protection? Read More »
Our Mobile Apps are native Apps that can be downloaded and installed on your compatible mobile device, while a Mobile Web App is a web
What is the difference between the Mobile Apps and a Mobile Web App? Read More »
Our mobile apps are supported on the following platforms: [icon name=”android” class=”” unprefixed_class=””] Android 2.3.3 and up [icon name=”apple” class=”” unprefixed_class=””] iOS iOS 7.0 or
Is my phone supported? Read More »
Yes! All critical information is encrypted in every transaction run through the Apps, and no personal information is stored on your mobile device. However, mobile
Is the Mobile App secure? Read More »
Our Mobile App is designed to give you fast, secure account access so you can easily manage your electric service no matter where you are.
What features does the Mobile App have? Read More »
Simply look for our name in the App Store or in Google Play. Our Mobile Apps are supported on the following platforms: iOS (iPhone, iPod
How do I get the Mobile App for my phone? Read More »
No. Our Mobile App is completely free to download and install.
Do I have to buy the Mobile App? Read More »
Yes. Once you’ve logged in, you’ll be directed to a list of all of your accounts. To see the details for a specific account, simply
I have multiple accounts. Can I see them all in the Mobile App? Read More »
Yes. From the list of accounts, either select the option to pay all accounts, or select specific accounts for your payment. You can also make
Can I make a payment on multiple accounts? Read More »
The information you see in the Mobile App is shown in real-time, so it’s always accurate. However, if you keep your Mobile App open for
How current is the account information I see in the Mobile App? Read More »
Our App will display PDF versions of your available bills using the PDF reader you have on your smart device. We support and recommend the
How do I view my bill through the Mobile App? Read More »
The first time you launch the App after installing it on your mobile device, you’ll be asked whether or not you want to enable push