FAQs

York Elec­tric began installing AMI meters in Jan­u­ary 2011 and fin­ished this project in ear­ly 2015.

Con­tact a Mem­ber Ser­vices Rep­re­sen­ta­tive at York Elec­tric by call­ing 803–684‑4248 right away to dis­cuss any billing con­cerns. The AMI meters have been test­ed and… Con­tin­ue Read­ing What do I do if I think my meter is not work­ing prop­er­ly?

No. The AMI meters oper­ate on a polling basis (active sam­pling of exter­nal devices’ sta­tus by an elec­tron­ic pro­gram) and do not imme­di­ate­ly noti­fy the… Con­tin­ue Read­ing Does the AMI meter auto­mat­i­cal­ly noti­fy York Elec­tric when my pow­er goes out?

Noth­ing. YEC still needs access to your prop­er­ty for rou­tine main­te­nance or emer­gency repairs.

No. The AMI com­put­er soft­ware is specif­i­cal­ly writ­ten for York Elec­tric. The sub­sta­tion’s com­mu­ni­ca­tions equip­ment is set up by the meter mod­el and ser­i­al num­ber.… Con­tin­ue Read­ing Can any­one oth­er than York Elec­tric read my AMI meter?

No. York Elec­tric requires mem­bers to pro­vide and main­tain rea­son­able access to the elec­tric meter. This allows mem­bers or co-op per­son­nel to either read or… Con­tin­ue Read­ing Once the AMI sys­tem is used to read the meter, can I close in or build any­thing that may make the meter inac­ces­si­ble?

Yes, and that’s good news for all York Elec­tric’s mem­bers since meter tam­per­ing costs thou­sands of dol­lars in rev­enue each year.

It records kWh read­ings, the num­ber of times loss of pow­er has occurred, reverse pow­er flow caused by meter tam­per­ing, and peak usage. It will… Con­tin­ue Read­ing What infor­ma­tion does an AMI record?

The meters receive and store the kilo­­watt-hour and demand con­sump­tion, then trans­mits this and oth­er data over the pow­er lines to equip­ment locat­ed in one… Con­tin­ue Read­ing How does an AMI meter work?

Improves out­age noti­fi­ca­tion and man­age­ment process. Pro­vides addi­tion­al meter­ing data to bet­ter assist mem­bers with billing and ser­vice ques­tions. Gives York Elec­tric the capa­bil­i­ty to… Con­tin­ue Read­ing What are some of the spe­cif­ic ben­e­fits of AMI?

The AMI sys­tem offered numer­ous mem­ber ben­e­fits in a vari­ety of areas and helped us pre­pare for the elec­tric pow­er industry’s fast-paced tech­no­log­i­cal advance­ment.