If I want to terminate this agreement/contract, what is the early termination fee?
There is no termination fee.
If I want to terminate this agreement/contract, what is the early termination fee? Read More »
FAQs
What length of agreement/contract is required?
The Green Power Program is voluntary. You can cancel or change your participation in Green Power at any time. There is no contract length.
What length of agreement/contract is required? Read More »
Where does the electricity for the Green Power Program come from?
There are currently 6 landfill methane gas facilities in South Carolina at Horry Solid Waste Authority, Lee County Landfill SC, LLC, Richland County Landfill, Anderson
Where does the electricity for the Green Power Program come from? Read More »
How does the Green Power help improve the environment?
South Carolina’s Green Power plant collects methane gas that would normally be released into the atmosphere – gases that possibly contribute to global warming –
How does the Green Power help improve the environment? Read More »
Why have my lights gone out, but my power still works?
Check for water saturation of your ceilings and light fittings inside and outside. If wet, call us immediately. If there is no obvious damage to
Why have my lights gone out, but my power still works? Read More »
How do I know if my appliances have been affected?
If you receive a tingling sensation from any electrical appliances, turn off the electricity immediately. Do not make contact with or let anyone else near
How do I know if my appliances have been affected? Read More »
Is it possible that my electrical supply seems weaker than normal, and why?
Lights being dimmer than usual, hot plates slow to cook, and motors failing to start are all indicative that there might be a problem in
Is it possible that my electrical supply seems weaker than normal, and why? Read More »
My electricity supply seems to fluctuate. What should I do?
If you notice unusual periodic variations in the normal brightness of your lights – sometimes very bright, sometimes dull – call us. These are symptoms
My electricity supply seems to fluctuate. What should I do? Read More »
Flood waters covered our food stored on shelves and in cabinets. What can I keep and what should I throw out? How should I clean my dishes and pots and pans?
Discard all food that came in contact with floodwaters, including canned goods. It is impossible to know if containers were damaged and the seal compromised.
My home was flooded and I am worried about the safety of the drinking water. What should I do?
Drink only approved or chlorinated water. Consider all water from wells, cisterns, and other delivery systems in the disaster area unsafe until tested. Purchase bottled
We had a fire in our home, and I am worried about what food I can keep and what to throw away.
Discard food that has been near a fire. Food exposed to fire can be damaged by the heat of the fire, smoke fumes, and chemicals