Your co-op urges you to beware of bad actors. Stay safe online.

A person sitting at a desk using a computer with green digital code on the screen, reminiscent of a hacking scenario.York Elec­tric Coop­er­a­tive (YEC) is always look­ing out for you and wants our mem­bers to play it safe when you get a phone call, email, or text that seems sus­pi­cious. We’ve had reports of scam­mers call­ing mem­bers and imi­tat­ing York Elec­tric to obtain sen­si­tive account infor­ma­tion, includ­ing mem­bers’ cred­it card infor­ma­tion, and claim­ing pow­er will be dis­con­nect­ed if details are not giv­en.

YOUR CO-OP DOES NOT FOLLOW THESE PRACTICES. We will nev­er ask you for sen­si­tive infor­ma­tion, like your cred­it card or account num­ber, over the phone or by email. If your bill is past due, or if we have a ques­tion about your account, we have mul­ti­ple doc­u­ment­ed meth­ods to keep you safe. For exam­ple, whether you are pay­ing your bal­ance by phone, text, online or in per­son, the ini­ti­a­tion and pro­cess­ing of the pay­ment is dic­tat­ed by you – the mem­ber. If you receive a call, email, or text regard­ing the bal­ance on your account, we implore you to con­tact your co-op to dis­cuss your account before releas­ing any sen­si­tive infor­ma­tion.

As an addi­tion­al safe­ty mea­sure, and to nev­er wor­ry about your bill becom­ing past due, con­sid­er sign­ing up for bank draft through our secure mem­ber por­tal.

For ques­tions and con­cerns, please con­tact our Mem­ber Ser­vices team at 803–684-4248. If you have been a vic­tim of a scam, or have received com­mu­ni­ca­tions from a bad actor as described, we encour­age you to con­tact local author­i­ties.