Let’s chat!

News & Announcements / 1 minute of reading /

We know your time is valu­able, so we want to make it sim­ple to talk to your co-op. YEC is proud to announce we now offer online chat ser­vices for our mem­bers to use to take care of most busi­ness trans­ac­tions and account ques­tions. It’s quick and easy—just like it should be.

Quasha Dunham at her desk with computer screens
Mem­ber ser­vices rep­re­sen­ta­tive Quasha Dun­ham is part of YEC’s chat team. “We’re hap­py to be able to use tech­nol­o­gy to serve mem­bers in a new way,” says Dun­ham. “We know it might be hard to make a call while you are at work or busy with oth­er things, so this pro­vides a solu­tion for our mem­bers.”

Don’t wor­ry. Excep­tion­al ser­vice and knowl­edge won’t be com­pro­mised to cut down on time. We have sev­en well-trained mem­ber ser­vices mem­bers ready to respond to your chats. They are part of our local mem­ber ser­vices team here, so they know the val­ue of look­ing out for our mem­bers.

We’re excit­ed about this new oppor­tu­ni­ty to con­nect with you. If you have a ques­tion about your account, you can chat with us here on our web­site dur­ing nor­mal busi­ness hours. You can find the chat box in the bot­tom right cor­ner of each page, and we’ll be wait­ing on the oth­er end, ready to serve you.

YEC Chat Button Illustration
Have a ques­tion? Find us online dur­ing nor­mal busi­ness hours at yorkelectric.net in the bot­tom right-hand cor­ner of the screen. Sim­ply fill out your account infor­ma­tion and we’ll be there to chat and help!

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