Our score of 94 is great, thanks to you!

The results are in and your co-op came out on top. Thank you for par­tic­i­pat­ing in our recent cus­tomer sat­is­fac­tion sur­vey and pro­vid­ing feed­back to help us con­tin­ue reach­ing new ser­vice goals. As always, YEC is look­ing out for you. That’s why we asked for your feed­back to com­pare the ser­vice you receive from YEC against all indus­tries in Amer­i­ca. Com­pared to all pub­li­cized ACSI scores in every indus­try in 2018, your coop­er­a­tive has the best, with a score of 94–and that’s because of you.

We’re not fin­ished yet. Your sup­port and respons­es have pro­vid­ed us with the guid­ance we need to con­tin­ue improv­ing. Last year, we focused on mak­ing your ser­vice expe­ri­ence frictionless–no muss, no fuss–just good ser­vice. This year, we want to break the mold on busi­ness as usu­al. We aim to pro­vide our mem­bers comfort–an ease of doing business–and the peace-of-mind that your pow­er is reli­able, afford­able and safe. We’ve already tak­en strides to make your life eas­i­er.

Did you know you can make a pay­ment arrange­ment, pay your bill, report an out­age, and make changes to your account all from our free YEC Mobile App? You can even apply for new ser­vice or dis­con­nect your account all from our web­site.

Remem­ber, we are here for you and want to know what you think. If we can help, let us know! Con­tact us through our Mem­ber Ser­vices Email form. You can also call our office, reach out through social media or fill out one of our improved sur­veys. We are com­mit­ted to mak­ing a dif­fer­ence, serv­ing you with local, like-mind­ed peo­ple and, most impor­tant­ly, keep­ing your lights on and your bill low. That’s the coop­er­a­tive advan­tage and our promise to you. Thank you for your sup­port and putting your coop­er­a­tive above all oth­ers!