YEC Scores High Marks for Customer Satisfaction

American Customer Satisfaction IndexIt’s all part of a day’s work!

We’d like to thank all our members for helping us score a “95” on the American Customer Satisfaction* Index.

Your feedback puts York Electric Cooperative higher than all other companies measured by ACSI in the country.

Dendy Lerner
Congratulations to Dendy Lerner, Fort Mill, who won the $100 power bill credit in the drawing for returning the member survey.

Even though ACSI recognizes “customer” satisfaction, York Electric members are in fact “owners.” That’s an important distinction. And it’s why we strive to provide a level of service that’s second to none.

We’re honored with this high mark and your continued vote of confidence and will remain a dependable source of electricity for all our members.

*Touchstone Energy ACSI member ratings using the ACSI customer satisfaction survey questions are compared to the ACSI ratings of residential customers of the U.S. largest investor-owned energy utilities.