Contact YEC

Please be prepared to provide personal and account information when contacting us, as required by Fast Act Legislation.

Member Services

(803) 684‑4248

Report an Outage

(866) 374‑1234 | Online
Text OUTAGE to 352667*

Email

memberservices@yorkelectric.net

*Your cell phone number must be saved in your member profile for YEC to associate the text with your account.

Contact Us Online

Send a message to member services covering most topics or choose a tab for more specific forms.

Contact Us
Update Contact Info
Security Lighting Request
Security Lighting Outage
Report Theft/Tampering

Contact Member Services

Your Name:(Required)

First Last

Your Email Address:(Required)

Enter Email Confirm Email

Service Address:

Street Address City State ZIP Code

ZIP Code™ Lookup | Area Code Lookup

Daytime Area Code & Phone:

Evening Area Code & Phone:

Best time to reach you:

Hour

Minutes

AM/PM

Are you a YEC member?

YEC Account Number:

Type in your 5–12 digit YEC account number in the field below, with no dashes or spaces.

Subject:(Required)

Message:(Required)

York Electric Cooperative does not reveal any personal information that users provide to us through our website to any third party. All information provided via this form is kept strictly confidential. Please see our Privacy Policy for details.

Comments

This field is for validation purposes and should be left unchanged.

Update Contact Info

Update Your Contact Information

Member or Business/Organization Account Holder Name*
YEC Account Number*
Type in your 5–12 digit YEC account number, with no dashes or spaces.
What information are you updating?*
- Mailing Address
- Phone Number
- Email Address
- Other (please specify below)
Specify Other Change*
Service Address*
Street Address Address Line 2 City State ZIP Code
New Mailing Address
Street Address Address Line 2 City State ZIP Code
New Home Phone
New Cell Phone
New Work Phone
Account Email Address*
Enter Email Confirm Email
Comments

Security Lighting Request

Name on your YEC account:*
First Last
Account Number (if available):
Name of person to contact:
First Last
Best contact phone number:*
Best time to contact:
Your Email Address:*
Enter Email Confirm Email

We promise not to send you any unsolicited email or share your email address with others.
Are you a residential or commercial member?*
- Residential
- Commercial
Service Address:*
Street Address Address Line 2 City State ZIP Code
Does YEC have a pole near the area for your light?*
- Yes
- No
- I don’t know
ZIP Code™ Lookup | Area Code Lookup
Phone
This field is for validation purposes and should be left unchanged.

Security Lighting Outage

Security Light Outage Report

Thank you for helping us find street lights and security lights that are out or are malfunctioning. We ask for your name and phone number in case we need more information to help fix the problem. Simply complete the form below then click on the submit button. Our crews will see that the light(s) is repaired as quickly as possible. To report a hazardous condition, please call 803–684-4248. To report a power outage, please call 866–374-1234 or text OUTAGE to 352667

Your Name:(Required)

First Last

Name on YEC Account (First, MI, Last):

Name of the person who pays for the security light:

First Last

Your Street Address:(Required)

Street Address City State ZIP Code

ZIP Code™ Lookup | Area Code Lookup

Your daytime phone number (with area code):(Required)

Your mobile phone number (with area code):

Your Email Address:(Required)

Enter Email Confirm Email

Unless you’ve specifically requested to be added to our email list, your email address will never be used for email newsletters, or surveys, nor will it ever be shared with any other person or organization.

What type of problem are you reporting?(Required)

Single light out

Multiple lights out

Light cycling on and off

Light flickering

Light on during daylight hours

Broken glass

Open, broken, or missing light fixture

Damaged pole

Exposed wires

Other (please describe below)

Please describe the problem you are reporting in more detail:

Describe the Location

Please describe the address or closest address of the problem you are reporting.

Is this a commercial or residential address?(Required)

Commercial

Residential

Subdivision Name:

Location Address:

Street Address City ZIP Code

The problem light is located to the front, rear or side of the address?:(Required)

Have you marked or tagged the security light for easy identification?(Required)

Yes

Location Description:

If no address is available, please tell us the name of the street and which side of the street the light is on — North, South, East, or West. (For example: NW 1st Avenue, south side of street). Also, tell us the number of streetlights from the closest cross street, e.g., 3rd streetlight east of 1st Street).

Is there anything else you would like to add?

Name

This field is for validation purposes and should be left unchanged.

Report Theft/Tampering

Theft or Tampering Form

Date you first noticed suspected theft or tampering:*
MM slash DD slash YYYY
Type of Theft or Tampering:*
- Electricity/Power/Meter Tampering
- Metals/Equipment
Suspect’s Name (if known):
Description of Suspected Theft or Tampering:*
Please briefly explain the nature of the alleged meter tampering or theft. Be as descriptive as possible.
Location of Theft or Tampering:*
- I know the exact address
- I do not know the exact address
Exact Address of Tampering (no P.O. Boxes):
Street Address Address Line 2 City State ZIP Code
ZIP Code™ Lookup
Location Directions/Description:
Comments:
Your Information
If you would like us to follow up with you, please enter your contact information. Providing this information is totally optional and completely anonymous.
Your Name:
First Last
Your Phone Number:
(###)###-####
Area Code Lookup
Best time to contact you:

: Hours

Minutes

AM/PM
Your Email Address:
Enter Email Confirm Email
When you click the Submit button, you are giving York Electric Cooperative, Inc., and any agency YEC sees fit to provide this information to, permission to use the information provided in whatever manner is appropriate and/or required. You also release all claims to the information, and the results of the use thereof. York Electric Cooperative in no way accepts any responsibility regarding the information provided.
Phone
This field is for validation purposes and should be left unchanged.

More Contact Forms & Topics

Meeting Room Rental
Member Survey
Support Your Co-op
Media Contacts

In Person

Our lobbies are by appointment only. To schedule an appointment, please call (803) 684‑4248.

Main Office

1385 E Alexander Love Hwy, York, SC 29745

Office Hours

Monday — Friday, 8 a.m. to 5 p.m.

Fort Mill Branch

2089 Hwy 21 Bypass, Fort Mill, SC 29715

Office Hours

8 a.m. to 12:30 p.m., 1:30 p.m. to 5 p.m.

Observed Holidays

YEC offices will be closed in observance of these holidays, and emergency crews will be on standby.

New Year’s Day
Martin Luther King Jr. Day
Easter Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving and the day after
Christmas, two days

When July 4 falls on a Sunday, Monday, July 5 will be treated as a holiday.

YEC’s app is ready for your mobile lifestyle

With our mobile app, you can access your account from anywhere at any time. Pay your bill, report outages, monitor usage, and so much more. Download and get started today.

Explore Mobile App Features

Contact YEC

Member Services

Report an Outage

Email

Contact Us Online

Contact Member Services

Update Your Contact Information

Security Lighting Request

Security Light Outage Report

Describe the Location

Theft or Tampering Form

Your Information

More Contact Forms & Topics

In Person

Main Office

Office Hours

Fort Mill Branch

Office Hours

Observed Holidays

YEC’s app is ready for your mobile lifestyle

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